The ability to listen and understand the needs of its customers, so that services are provided adjusted according to their expectations, will determine the growth and sustainability of the economic results of the Hotel Farol.

The adoption of a management system supported by the principles established in the ISO 9001 family of standards and good food safety and environmental practices will contribute significantly to improving the performance of the organization and the business, in terms of its efficiency and effectiveness.

The systematic development of the technical and professional skills of internal and external Collaborators through competence development processes, will determine the capacity of Marques Portela & Filhos, Lda. – Lighthouse Hotel to be a reference of excellence.

The fulfillment of legal requirements, whether in food safety, environment, or working conditions, positions the Hotel Farol as an entity with social responsibility.